Jump to content

ESET 15.2.11.0 hogs CPU and is unresponsive


Recommended Posts

Hello,  ESET again has the eat-my-CPU-bug 25-50% of CPU and almost 100% of SSD/disk for over 4 hours.

I have tried the following:

  • complete uninstall with the uninstall-tool (uninstall + reboot twice to fully eradicate all traces of ESET), then a standard reinstall --> CPU problem persists
  • deactivating HIPS + reboot -> CPU problem persits
  • deactuivating self-protection + reboot --> CPU problem persists

The ESET-system thus seems to block itself: whenever it checks for an update, it becomes completely unresponsive, sometimes the GUI-app even crashes and cannot ber restartet withot reboot. When I try to enable logging, it also becomes unresponsive and sometimes crashes.

What can I do?

Link to comment
Share on other sites

  • Administrators

Please enable advanced operating system logging under Tools -> Diagnostics in the advanced setup, reproduce the issue with high cpu and disk use, disable the logging, collect logs with ESET Log Collector and provide me with the generated archive. Do not keep logging enabled for more than 1 minute since it writes a lot of data.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...