BenoitR 1 Posted May 9, 2022 Share Posted May 9, 2022 Hello, On my active directory server the installation ended badly Server Security (9.012012). The program is not present in the list of installations and uninstallations. Only Eset management agent is present. I tried to reinstall it but couldn't. On the other hand, ESET SEVER Security is functional. What can I do ? Thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 5,136 Posted May 9, 2022 Administrators Share Posted May 9, 2022 Please provide logs collected with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
BenoitR 1 Posted May 9, 2022 Author Share Posted May 9, 2022 Hello, The eset log in attach. thinks efsw_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,136 Posted May 9, 2022 Administrators Share Posted May 9, 2022 The logs didn't reveal any problems. Ekrn is running fine and ESET is protecting the server. What you could do is export the configuration, uninstall ESET Server Security, install it from scratch and then import the configuration. The thing is until ESSW v9, EFSW was installed in the "ESET File Security" folder while ESSW installs in the "ESET Security" folder. When installing on top, the folder is preserved but it's a good practice to have the product installed in the default folder. Link to comment Share on other sites More sharing options...
BenoitR 1 Posted May 9, 2022 Author Share Posted May 9, 2022 Thinks for you reponse but i have this message The program is not present in the list. Thinks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,136 Posted May 9, 2022 Administrators Share Posted May 9, 2022 Did you initially install EFSW manually, via a send install task from ESET PROTECT, via GPO/SCCM, etc.? You could remove ESET in safe mode using the ESET Uninstall tool. Link to comment Share on other sites More sharing options...
BenoitR 1 Posted June 14, 2022 Author Share Posted June 14, 2022 The last version of today resolved my problem without use the remove Eset uninstall tool Link to comment Share on other sites More sharing options...
Recommended Posts