CraigC 1 Posted May 7, 2022 Share Posted May 7, 2022 We have been upgrading some servers from 7.x to 8.x and 9.x. The process we follow is the recommended process on ESET website, uninstall ESET, reboot, install new version. 50% of time when we try to reinstall it complains it can install into programdata\ESET\File Security. Looking in this directory there are 2 files left after the uninstall: fix_noembeddedui.mst fix_norepair.mst Deleting the files allows us to reinstall, but what are these files are why are they left by 7.1 and 7.2 versions? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 7, 2022 Administrators Share Posted May 7, 2022 It's a known issue, fixed for future versions 9.1+. Link to comment Share on other sites More sharing options...
CraigC 1 Posted May 9, 2022 Author Share Posted May 9, 2022 Thanks @Marcos , so I assume all OK to delete the files manually if they exist? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 9, 2022 Administrators Share Posted May 9, 2022 33 minutes ago, CraigC said: Thanks @Marcos , so I assume all OK to delete the files manually if they exist? Yes, this is a recommended workaround. Link to comment Share on other sites More sharing options...
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