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Uninstall ESET Server leaves files that wont allow reinstall - fix_norepair.mst


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We have been upgrading some servers from 7.x to 8.x and 9.x.

The process we follow is the recommended process on ESET website, uninstall ESET, reboot, install new version.

50% of time when we try to reinstall it complains it can install into programdata\ESET\File Security.

Looking in this directory there are 2 files left after the uninstall:

fix_noembeddedui.mst

fix_norepair.mst

Deleting the files allows us to reinstall, but what are these files are why are they left by 7.1 and 7.2 versions?

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It's a known issue, fixed for future versions 9.1+.

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Thanks @Marcos , so I assume all OK to delete the files manually if they exist?

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33 minutes ago, CraigC said:

Thanks @Marcos , so I assume all OK to delete the files manually if they exist?

Yes, this is a recommended workaround.

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