total 4 Posted March 7, 2022 Share Posted March 7, 2022 ....but Malwarebytes was uninstalled (with the official uninstaller) more than 1 year ago , and I removed manually each and every registry key. Where should I look further more for the remains of Malwarebytes? Thanks! Link to comment Share on other sites More sharing options...
Administrators Marcos 4,906 Posted March 7, 2022 Administrators Share Posted March 7, 2022 Please provide logs collected with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
total 4 Posted March 7, 2022 Author Share Posted March 7, 2022 (edited) here is the log Thank you! eav_logs.zip Edited March 7, 2022 by total Link to comment Share on other sites More sharing options...
Administrators Marcos 4,906 Posted March 7, 2022 Administrators Share Posted March 7, 2022 I don't see any issue in the logs. ESET is installed and running, MBAM is not there whatsoever. The only reference to MBAM is a record from 2021 in logs: Faulting application path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe. Link to comment Share on other sites More sharing options...
total 4 Posted March 7, 2022 Author Share Posted March 7, 2022 Thank you! As I said, upon installation ESET asked me to remove Malwarebytes.I ignored it and I finished install. However, see attached a part of the logs which says Found conflicting application "Malwarebytes Link to comment Share on other sites More sharing options...
itman 1,627 Posted March 7, 2022 Share Posted March 7, 2022 (edited) 1 hour ago, Marcos said: The only reference to MBAM is a record from 2021 in logs: Faulting application path: C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe. Verify all MBAM related Win services have been removed. Also as I recollect, the MBAM uninstaller does not remove its associated drivers. Also, this - C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe - would be indicative of MBAM Anti-Ransomware being installed at some time. This is a separate product from the main MBAM offering and I believe no longer available. Edited March 8, 2022 by itman Link to comment Share on other sites More sharing options...
total 4 Posted March 8, 2022 Author Share Posted March 8, 2022 (edited) All the drivers were removed, as per this list: There is absolutely nothing in Program Files, Program Files(x86), Program Data or registry key related to Malwarebytes. Edited March 8, 2022 by total Link to comment Share on other sites More sharing options...
itman 1,627 Posted March 8, 2022 Share Posted March 8, 2022 7 minutes ago, total said: There is absolutely nothing in Program Files, Program Files(x86), Program Data or registry key related to Malwarebytes. Open Win services and verify nothing MalwareBytes related exists there. Link to comment Share on other sites More sharing options...
Solution total 4 Posted March 8, 2022 Author Solution Share Posted March 8, 2022 I just searched "PC" for "Malwarebytes" and was an empty file "Malwarebytes Anti-exploit" in C:\Program data\Microsoft\Windows\Start menu\Programs. Most likely this was the issue. Thank you for your help. Link to comment Share on other sites More sharing options...
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