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Windows updates available


PatrickHE
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Hi, 

I have a couple of endpoints that still shows Windows Update available even if i have a Remote Agent policy to not report it and a ESET security policy to not report it ... 

How can I remove those alerts ? 

F5Ul00M.png

uEAdHfz.png

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What product is listed in the Product column for this alert? It's not included in the screenshot.

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5 hours ago, Marcos said:

What product is listed in the Product column for this alert? It's not included in the screenshot.

Product "Security Product"  Subproduct "Other"

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Please check the policies that are applied to this client. Most likely you have more Endpoint policies some of which enable reporting of OS updates and some other disables it. In that case I would recommend enforcing the setting in a policy where the reporting is disabled.

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30 minutes ago, Marcos said:

Please check the policies that are applied to this client. Most likely you have more policies some of which enable reporting of OS updates and some other disables it. In that case I would recommend enforcing the setting in a policy where the reporting is disabled.

I made sure that all policies have windows update reporting disabled:

AzwojY2.png

I can also see the policy is actually applied to the client :

uhCt8LI.png

But the antivirus still report it : 

3vlqZWh.png

 

 

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I see this from time to time when installing a new server.

It seems like the policy to not show the error first applies at next reboot?

Have you tried to reboot it?

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Unfortunately the issue will require further investigation. The settings seem to be ok. Please raise a support ticket with your local ESET distributor for further troubleshooting.

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On 10/29/2021 at 4:29 AM, rekun said:

I see this from time to time when installing a new server.

It seems like the policy to not show the error first applies at next reboot?

Have you tried to reboot it?

You were right ! 

Rebooting the server cleared the error 

 

Thank you

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