Heviukko 0 Posted October 21, 2021 Share Posted October 21, 2021 Why can't ESET upgrade to the latest version 15.0.16.0? I restarted the machine after the upgrade so was the previous version 14.2.24.0 and did not upgrade to the new one? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted October 21, 2021 Administrators Share Posted October 21, 2021 You can run update manually to get update to v15 immediately or wait a few days until it installs automatically. Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 21, 2021 Author Share Posted October 21, 2021 The update was successful for the laptop. But, not for this desktop. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted October 21, 2021 Administrators Share Posted October 21, 2021 What happens if you run update manually? Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 21, 2021 Author Share Posted October 21, 2021 The product checks for an update, but then nothing happens. Should come accept and continue, but is not comfortable installing the update, but the old version is still. And there will also be that you restart your computer. All 3 laptops successfully upgraded. Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 21, 2021 Author Share Posted October 21, 2021 Updating the product (Päivitetään tuotetta) will end, but nowhere should it be accepted and continue and complete the installation after that should come from restarting the computer. Link to comment Share on other sites More sharing options...
SnowdeninRussia 1 Posted October 21, 2021 Share Posted October 21, 2021 (edited) I am not able to update as well. I accepted the new license agreement and hit update product now, which prompts an elevated client window. I hit yes and it does nothing.... Buggy update, please fix! Edited October 21, 2021 by SnowdeninRussia Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted October 21, 2021 Administrators Share Posted October 21, 2021 4 hours ago, Heviukko said: Updating the product (Päivitetään tuotetta) will end, but nowhere should it be accepted and continue and complete the installation after that should come from restarting the computer. What happens after a computer restart? Is the update to v15 downloaded? If you manually run update it works? Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 21, 2021 Author Share Posted October 21, 2021 Is not. There is still an old version of 14.2.24.0 Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 21, 2021 Author Share Posted October 21, 2021 Now when I restarted my computer I downloaded the latest update version did not download it at all Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted October 21, 2021 Administrators Share Posted October 21, 2021 31 minutes ago, Heviukko said: Now when I restarted my computer I downloaded the latest update version did not download it at all Are you unable to download the installer from https://www.eset.com/int/download-home/? Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 21, 2021 Author Share Posted October 21, 2021 No dice. I can't find the latest version there. Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 71 Posted October 21, 2021 ESET Insiders Share Posted October 21, 2021 https://www.eset.com/int/home/internet-security/download/#download-manually Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 27, 2021 Author Share Posted October 27, 2021 Still offers update 15.016.0 will try to download the update but will not complete the update. Why? I have already tried many times and I will not succeed. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted October 27, 2021 Administrators Share Posted October 27, 2021 2 hours ago, Heviukko said: Still offers update 15.016.0 will try to download the update but will not complete the update. Why? I have already tried many times and I will not succeed. Could you uninstall v14 and install v15 from scratch? Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 28, 2021 Author Share Posted October 28, 2021 I haven't tried it yet. Direct address for v15 version? Link to comment Share on other sites More sharing options...
Heviukko 0 Posted October 28, 2021 Author Share Posted October 28, 2021 I finally got to manually upgrade to the new version 15.0.16.0 for all devices. Link to comment Share on other sites More sharing options...
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