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ESMC Agent lost connection to itself after I changed the IP


sven-cordes
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Hello out there,

I changed the IP of my ESMC Virtual Appliance 7.3 some months ago. Today I wanted to upgrade it but the agent of the ESMC itself does not connect to the ESMC now.

I startet the command called "Repair ESET Management Agent Connection" with the new IP and also the external domain name but that did not work - now connection.

 

Has anyone an idea how to get them together again?

 

Thx

Sven

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Please start with checking the agent logs status.html and trace.log which should yield more information about the issue.

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