Agent remote

[BrunoSouza 0]

Is there any script that I can uninstall the agent and reinstall a new one? Currently I only have the script that installs. But even installed over the top it doesn't recognize the new certificate only when I uninstall and install it works.

[Marcos 5,070]

That's weird. Installation over an existing version of agent enforces new settings and certificates.

Does it work if you don't run a live agent installer but run the agent msi installer, run server-assisted installation and specify the server address? The installer should download the certificates from the server.

For further troubleshooting please open a support ticket with your local ESET distributor.

[BrunoSouza 0]

I run the agent live installer version and I've tested it with this other installer putting the correct server too, it only works if I uninstall the previous agent and install.

I'll open a support ticket here anyway. Thanks.

58 minutes ago, Marcos said:

That's weird. Installation over an existing version of agent enforces new settings and certificates.

Does it work if you don't run a live agent installer but run the agent msi installer, run server-assisted installation and specify the server address? The installer should download the certificates from the server.

For further troubleshooting please open a support ticket with your local ESET distributor.

 

[Marcos 5,070]

You have posted a screen shot of the All-in-One installer.

Agent live installer is a batch file PROTECTAgentInstaller.bat. You can create one in the Installers pane.

It contains also information about the ESET PROTECT server, port as well as certificates:

echo.P_HOSTNAME=192.168.1.10 >> "%installConfigFile%"
echo.P_PORT=2222 >> "%installConfigFile%"

[BrunoSouza 0]

9 minutes ago, Marcos said:

You have posted a screen shot of the All-in-One installer.

Agent live installer is a batch file PROTECTAgentInstaller.bat. You can create one in the Installers pane.

It contains also information about the ESET PROTECT server, port as well as certificates:

echo.P_HOSTNAME=192.168.1.10 >> "%installConfigFile%"
echo.P_PORT=2222 >> "%installConfigFile%"

I tested it with the 2 installers. Agent live installer and what I sent in the first print.