BrunoSouza 0 Posted July 8, 2021 Share Posted July 8, 2021 Is there any script that I can uninstall the agent and reinstall a new one? Currently I only have the script that installs. But even installed over the top it doesn't recognize the new certificate only when I uninstall and install it works. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted July 8, 2021 Administrators Share Posted July 8, 2021 That's weird. Installation over an existing version of agent enforces new settings and certificates. Does it work if you don't run a live agent installer but run the agent msi installer, run server-assisted installation and specify the server address? The installer should download the certificates from the server. For further troubleshooting please open a support ticket with your local ESET distributor. Link to comment Share on other sites More sharing options...
BrunoSouza 0 Posted July 8, 2021 Author Share Posted July 8, 2021 I run the agent live installer version and I've tested it with this other installer putting the correct server too, it only works if I uninstall the previous agent and install. I'll open a support ticket here anyway. Thanks. 58 minutes ago, Marcos said: That's weird. Installation over an existing version of agent enforces new settings and certificates. Does it work if you don't run a live agent installer but run the agent msi installer, run server-assisted installation and specify the server address? The installer should download the certificates from the server. For further troubleshooting please open a support ticket with your local ESET distributor. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted July 8, 2021 Administrators Share Posted July 8, 2021 You have posted a screen shot of the All-in-One installer. Agent live installer is a batch file PROTECTAgentInstaller.bat. You can create one in the Installers pane. It contains also information about the ESET PROTECT server, port as well as certificates: echo.P_HOSTNAME=192.168.1.10 >> "%installConfigFile%" echo.P_PORT=2222 >> "%installConfigFile%" Link to comment Share on other sites More sharing options...
BrunoSouza 0 Posted July 8, 2021 Author Share Posted July 8, 2021 9 minutes ago, Marcos said: You have posted a screen shot of the All-in-One installer. Agent live installer is a batch file PROTECTAgentInstaller.bat. You can create one in the Installers pane. It contains also information about the ESET PROTECT server, port as well as certificates: echo.P_HOSTNAME=192.168.1.10 >> "%installConfigFile%" echo.P_PORT=2222 >> "%installConfigFile%" I tested it with the 2 installers. Agent live installer and what I sent in the first print. Link to comment Share on other sites More sharing options...
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