gj2233 0 Posted May 5, 2021 Share Posted May 5, 2021 (edited) Hi Everyone, I updated my ESET app today upon doing so I clicked the link that took me to the "myESET" page. Upon arriving there I clicked my only license and it said I had overused it. I haven't downloaded ESET on any other devices and I don't recognize these devices. Any ideas what these devices are and what I can do? also did my licence key get stolen? Ill attach an image below, Edited May 5, 2021 by gj2233 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 5, 2021 Administrators Share Posted May 5, 2021 The license was issued for 1 device but was used for activation on 2 devices: Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 5, 2021 Administrators Share Posted May 5, 2021 Since your email address and credentials have leaked in the following data breaches, we strongly recommend that you: 1, Change your password to a sophisticated one that is not easy to guess wherever you've used your email address, including my.eset.com 2, Ask the seller of your license to reset your license key and deactivate existing seats. You will then reactive ESET with a new license key. Link to comment Share on other sites More sharing options...
gj2233 0 Posted May 5, 2021 Author Share Posted May 5, 2021 5 minutes ago, Marcos said: Since your email address and credentials have leaked in the following data breaches, we strongly recommend that you: 1, Change your password to a sophisticated one that is not easy to guess wherever you've used your email address, including my.eset.com 2, Ask the seller of your license to reset your license key and deactivate existing seats. You will then reactive ESET with a new license key. Wow ok that’s scary. I did change my password and I have also contacted ESET to reset my License key. Everything seems like it worked and I haven’t had anything happen yet. just out of curiosity what website did you use to see my credentials were leaked. btw thx for all your help Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 5, 2021 Administrators Share Posted May 5, 2021 6 minutes ago, gj2233 said: just out of curiosity what website did you use to see my credentials were leaked. https://haveibeenpwned.com/ Link to comment Share on other sites More sharing options...
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