Jump to content

Computers are not recognised in Eset Protect

Recommended Posts

Some of our clients, which actually have the latest software and management client installed, are not recognised in Eset Protect.

A new installation did not bring any relief either. Can anyone tell me what to do here?

Thank you very much!

Best regards

Thomas Müller

Link to comment
Share on other sites

  • Administrators

Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for possible errors. You can also post status.html here.

To quickly fix connection issues, generate a fresh agent live installer and re-deploy it on the troublesome client(s).


Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...