qantco 0 Posted April 27, 2021 Share Posted April 27, 2021 Some of our clients, which actually have the latest software and management client installed, are not recognised in Eset Protect. A new installation did not bring any relief either. Can anyone tell me what to do here? Thank you very much! Best regards Thomas Müller Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted April 27, 2021 Administrators Share Posted April 27, 2021 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for possible errors. You can also post status.html here. To quickly fix connection issues, generate a fresh agent live installer and re-deploy it on the troublesome client(s). Link to comment Share on other sites More sharing options...
Recommended Posts