Jump to content

Recommended Posts

Hi, we are ESET partners and resellers from the UK.

We have been running a promotion for a few weeks now,  half price Internet security and have created many new customers for ESET with 30% moving from Symantec to ESET.

My question is,  when we process a new customer its fine, they get the offer and we can look after them for years to come as they are registered on our ESET portal, however for renewals,  clients who purchased from ESET direct last year at £39.99  now want our promotion offer at £22.49 so which is the best way to process it.

Our promotion also offers an extra device for 99p but I cant do this through my convert section, is this an enlarge?

Do i need to move there license info to our portal, then renew them first on our promotion offer, then upgrade them with an extra seat?

 

Thanks in advance.

Lizosoft.co.uk

Link to post
Share on other sites
  • Administrators

Since this is a very specific business / sales query, I would recommend contacting ESET UK and discussing the matter with them directly.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...