Guest Buudel Posted February 5, 2021 Share Posted February 5, 2021 Dear all, I have found out that email notifications, which can be configured in ESET Internet Security via Advanced Setup > Notifications, do not work with all smtp servers. I tried securesmtp.t-online.de, which did NOT work, and I tried mail.gmx.net, which worked flawlessly. BTW, this t-online.de server works with Mcrium Reflect but, for one reason or another, it does not work with ESET. I don't think ESET is to blame for this strange behaviour, but it's odd that this t-online.de server accepts access via Macrium, whereas access to this server via ESET is denied. I am not necessarily looking for a solution to this "problem"; I just wanted to tell you about it just in case other users have encountered this stange behaviour. Cheers, Buddel Link to comment
Administrators Marcos 5,074 Posted February 5, 2021 Administrators Share Posted February 5, 2021 Since this is something that developers should look into in order to determine the root cause, I'd recommend contacting your local distributor and opening a support case. An advanced network protection log or a Wireshark pcap log from time when the issue occurred will be needed. Link to comment
Buddel 0 Posted February 5, 2021 Share Posted February 5, 2021 Thanks for your reply, Marcos. Much appreciated. As mentioned above, it's not a big deal, so there is probably no need to open a support ticket, at least not for the time being. Apart from that, I do think ESET developers won't find it difficult to reproduce this server-related issue. I just wanted to let you know about this smtp server issue. Again, thanks very much for your help. Best wishes, Buddel Link to comment
Recommended Posts