erzo 0 Posted December 2, 2020 Share Posted December 2, 2020 Hello, i found this threat. Your software cant remove it. Can you help? How to send log with file size 468MB? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted December 2, 2020 Administrators Share Posted December 2, 2020 I assume that you have opened a compromised website in a browser on which ESET detected the threat and stop loading to protect you from malware on the website. The solution is to avoid opening the website unless an administrator of the website cleans it and takes measures to prevent further re-infection. Link to comment Share on other sites More sharing options...
erzo 0 Posted December 2, 2020 Author Share Posted December 2, 2020 That threat is in my computer i removed all data from server and continued. This malware is blocking another also websites and was found by spy hunter 5. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted December 2, 2020 Administrators Share Posted December 2, 2020 Please provide logs collected with ESET Log Collector as requested. Is the malware detected on every website you open, including ESET's one? Link to comment Share on other sites More sharing options...
erzo 0 Posted December 2, 2020 Author Share Posted December 2, 2020 (edited) Not on every page and no on esets one. Malware was detected in my computer. I collected log by Eset log collector but i cant upload it because file size is more than 100MB, exactly 468MB Edited December 2, 2020 by erzo Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted December 2, 2020 Administrators Share Posted December 2, 2020 Did you keep default profile? Then the size of the archive shouldn't be that big. Link to comment Share on other sites More sharing options...
erzo 0 Posted December 2, 2020 Author Share Posted December 2, 2020 I created file by deafult mode now.. im sending it in attachment eis_logs2.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted December 2, 2020 Administrators Share Posted December 2, 2020 The detection occurs when accessing thewXXstate.com website (replaced 2 characters with XX). Avoid opening this website to prevent the detection. If you don't open it on purpose and it's accessed by a browser extension for instance, try disabling browser extensions and see if it stops the detection. Link to comment Share on other sites More sharing options...
erzo 0 Posted December 2, 2020 Author Share Posted December 2, 2020 problem is that this malware is blocking access to this website... its my own website which i need to work with... also blocking all websites which i need like themeforest to see template demo and other... how can i remove this malware frommy computer? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted December 2, 2020 Administrators Share Posted December 2, 2020 If you clean the malware it won't be detected and the website will open in a browser. Link to comment Share on other sites More sharing options...
erzo 0 Posted December 2, 2020 Author Share Posted December 2, 2020 Sure if i clean it all will be fine i understand, but how to do it? your software is ignoring this malware, can you help me to remove this malware from my computer? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted December 2, 2020 Administrators Share Posted December 2, 2020 If you don't know how to clean the website and harden it against further attacks, you can contact a website cleaning and monitoring service, such as sucuri.net. itman 1 Link to comment Share on other sites More sharing options...
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