marlonanjos 0 Posted November 10, 2020 Share Posted November 10, 2020 Hi, Im trying to get my Wake-up call to work, but I keep get this error: Error while processing SendWakeUpCall request: Error calling PNS API 'PnsPublish' (return code = 19107) Untranslatable CInterModuleException: Error calling PNS API 'PnsPublish' (return code = 19107) on Agent trace.log the only mentions to wakeup are: EPNS Resource available => initializing Push Notification WakeUp handler PushNotificationWakeUp: registering with EPNS Both server and agent can resolve and reach epns.eset.com on port 8883 and 443 and versions are >7. Thank you in advance, Marlon Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted November 10, 2020 Administrators Share Posted November 10, 2020 Please temporarily enable debug logging verbosity both on the client and server and then send a wake-up call. If it fails, disable debug logging and upload trace logs from both the client and server. marlonanjos 1 Link to comment Share on other sites More sharing options...
marlonanjos 0 Posted November 13, 2020 Author Share Posted November 13, 2020 I did not know about the Debug logging. After enabled debug I could see that the problem was with my proxy server. TYVM for your help. Link to comment Share on other sites More sharing options...
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