Mauricio Osorio 1 Posted September 28 Share Posted September 28 Hello guys, Im trying to update all endpoints on my networks client but it fails every time i send the task. This is the error: GetFile: Failed to process HTTP request (error code: 20014, url: 'hxxp://repository.eset.com/v1/com/eset/apps/business/ees/windows/v7/7.3.2039.0/ees_nt64.msi') I checked on the endpoints and they can connect without any problem to that URL. Then i dont know what is happening. Can you please help me with this problem?. Regards. Quote Link to post Share on other sites
Jacek111 0 Posted September 30 Share Posted September 30 Hi, I have the same problem, any ideas?? Thanks. Quote Link to post Share on other sites
ESET Moderators Peter Randziak 546 Posted October 2 ESET Moderators Share Posted October 2 Hello @Mauricio Osorio, the 20014 means HTTP_CANT_DOWNLOAD. My first guess would be an issue with a proxy. Do you use it and do you have it properly configured via the policy so the agent can connect to the Internet via it? P.S. update the task to use the latest EP 7.3.2041.0 Peter Quote Link to post Share on other sites
Administrators Marcos 3,509 Posted October 2 Administrators Share Posted October 2 On 9/30/2020 at 12:13 PM, Jacek111 said: Hi, I have the same problem, any ideas?? Thanks. Are you getting 7.3.2041 in the path for the "Failed to process HTTP request" error? Quote Link to post Share on other sites
AdamAdam 0 Posted October 16 Share Posted October 16 (edited) Hi. I have same problem with few computers. GetFile: Failed to process HTTP request (error code: 20014, url: 'hxxp://repository.eset.com/v1/com/eset/apps/business/eea/windows/v7/7.3.2041.0/eea_nt64.msi') We don't use proxy. Screenshot Adam Edited October 16 by AdamAdam Quote Link to post Share on other sites
Administrators Marcos 3,509 Posted October 16 Administrators Share Posted October 16 4 hours ago, AdamAdam said: GetFile: Failed to process HTTP request (error code: 20014, url: 'hxxp://repository.eset.com/v1/com/eset/apps/business/eea/windows/v7/7.3.2041.0/eea_nt64.msi') Are you behind a firewall? Can agent access any IP address on port 80? Quote Link to post Share on other sites
Mauricio Osorio 1 Posted October 19 Author Share Posted October 19 The client has a firewall but it does not obstruct communication with the repository that appears in the error message. If you set the proxy as the browsing proxy it will still download the file. How can I prove what you say about the agent? Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.