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Mobile find error after MDM upgrade

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I have a problem when I try to get a location of any of my mobile phones after MDM upgrade to v. 7.2.5216.0. I always get "Lat: 0°0′0″ N, Long: 0°0′0″ E" coordinates. In log file /var/log/eset/RemoteAdministrator/MDMCore/trace.log I get the following error when mobile responds to task:

2020-09-11 18:37:50 W [140574329919232] Received results for an unknown command

ESMC server restart didn't help. Has anyone experienced similar behavior? Is it a bug in MDM v. 7.2.5216.0?

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  • ESET Staff


We are aware of this issue, please contact support for HF. (SR had to be pushed out due to APNS deprecation in november 2020)

Sorry for the inconvenience.


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