Jump to content

update fails - file does not exist


Recommended Posts

I get these error messages frequently. "During execution of Update on the computer the following event occurred: File does not exist."

If I run the update modules task on the affected computer then it updates. Why does this keep happening and how do I make these computers update themselves without having this error?

Link to post
Share on other sites
  • Administrators

If you are able to reproduce the error, carry on as follows:

- in the advanced setup -> tools -> diagnostics, enable advanced network protection and update engine logging
- run update and reproduce the error
- stop logging
- collect logs with ESET Log Collector and upload the generated archive.

Link to post
Share on other sites
  • Administrators

Theoretically you could use a specific ESET's update server to download updates from and then log http communication with Wireshark and a filter set to that server. This way you could leave Wireshark logging for several days while keeping the log relatively small.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...