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update fails - file does not exist


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I get these error messages frequently. "During execution of Update on the computer the following event occurred: File does not exist."

If I run the update modules task on the affected computer then it updates. Why does this keep happening and how do I make these computers update themselves without having this error?

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If you are able to reproduce the error, carry on as follows:

- in the advanced setup -> tools -> diagnostics, enable advanced network protection and update engine logging
- run update and reproduce the error
- stop logging
- collect logs with ESET Log Collector and upload the generated archive.

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Unfortunately the error happens sporadically across the network. I never know when it's going to happen and I can't force it to happen.

Edited by winstonsmith84
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Theoretically you could use a specific ESET's update server to download updates from and then log http communication with Wireshark and a filter set to that server. This way you could leave Wireshark logging for several days while keeping the log relatively small.

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