scruples 0 Posted May 3, 2014 Share Posted May 3, 2014 Hello All, Yesterday I purchased a Macbook Pro and ESET Cyber Security. The product installed and activated without a problem and I was able to update the AV definitions as well. Shortly afterwards I received my email from ESET with my username and password. Today, I decided to change my Apple ID password as it was a less than sufficiently secure password. Upon changing the Apple ID password on the Macbook Pro, ESET Cyber Security showed an alert with a 0008 Product Activation error. I copy and pasted both the username and password from the ESET email into the activation fields with no luck. I found the following two possible solutions in this link: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2879 Both options failed and I remain with a now deactivated product with the same alert. I've gone through the process of sending a request for help in to ESET, but hoping this issue might be familiar to the community. I'll update this post with any updates I receive from ESET support, but any help would be greatly appreciated Kind Regards, Scruples Link to comment Share on other sites More sharing options...
scruples 0 Posted May 3, 2014 Author Share Posted May 3, 2014 Ok, so while waiting for ESET support to responds I uninstalled ECS, reinstalled and was then able to successfully reactivate the software...go figure. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 5, 2014 Administrators Share Posted May 5, 2014 Changing the Apple ID password shouldn't affect ESET at all. Maybe there was a glitch with activation servers or whatever when you attempted to activate. Link to comment Share on other sites More sharing options...
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