mayowa 1 Posted June 9, 2020 Share Posted June 9, 2020 Hello All, Today, we have noticed one of the server restart itself with a bluescreen and the troubleshoot instructs us to disable antivirus program on the same! I have attached the minidump file created during unexpected shutdown for your information EKO.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,072 Posted June 9, 2020 Administrators Share Posted June 9, 2020 The cause of BSOD is not clear; ESET is not on the stack. Please create a kernel or better a complete memory dump from a crash. Link to comment Share on other sites More sharing options...
mayowa 1 Posted June 10, 2020 Author Share Posted June 10, 2020 On 6/9/2020 at 1:58 PM, Marcos said: The cause of BSOD is not clear; ESET is not on the stack. Please create a kernel or better a complete memory dump from a crash. Thank you for your response , please find attached as requested efsw_logs_5.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,072 Posted June 10, 2020 Administrators Share Posted June 10, 2020 Attached are logs collected with ESET Log Collector. We'd need a complete or active memory dump from a crash (BSOD). Link to comment Share on other sites More sharing options...
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