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Mirrortool error 8458


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Hi,

Mirrortool is failing with error 8458. for a few days now.

Mirrortool is 1.0.846.0, running on server 2016 64 bit.

Is there some more info about error 8458 ?

The download start, but after a while stops with this error, see logging below :

MirrorTool.exe --mirrorType Regular --intermediateUpdateDirectory d:\MirrorTool\MirrorTemp --excludedProducts ep4 ep5 ep6 era6 --offlineLicenseFilename "D:\MirrorTool\OFFLINE_LICENSE_FILES\License_For_Mirror-xxxxxxxxxxxxx.lf" --outputDirectory d:\ESET_MIRROR --proxyHost xxx.xxx.xxx.xx --proxyPort xxx --proxyUsername xxxxxxxxx --proxyPassword xxxxxxx 

Mirror Tool, Copyright (c) ESET, spol. s r.o. 1992-2018. All rights reserved.

 

Creating mirror for product: ep7.

 

Mirror type changed to regular

Initialization

Initialization finished

Perform full mirror started

 

Update status for product 'ep7' changed to: Preparing structures and analyzing

 

 

                                                                               

Downloading file: update.ver. Downloaded: 100 %

 

Update status for product 'ep7' changed to: Downloading files

 

 

                                                             

Downloading file: em002_64_l2.dll.nup. Downloaded: 0 %

                                                      

Downloading file: em002_32_l2.dll.nup. Downloaded: 1 %

                                                     

Downloading file: em023_64_l1.dll.nup. Downloaded: 1 %

                                                     

Downloading file: em023_64_l1.dll.nup. Downloaded: 2 %

                                                     

Downloading file: em023_32_l1.dll.nup. Downloaded: 2 %

                                                     

Downloading file: em023_32_l1.dll.nup. Downloaded: 3 %

                                                     

Downloading file: em050_64_l0.dll.nup. Downloaded: 3 %

                                                     

Downloading file: em050_64_l0.dll.nup. Downloaded: 4 %

                                                     

Downloading file: em050_64_l0.dll.nup. Downloaded: 5 %

                                                     

Downloading file: em050_64_l0.dll.nup. Downloaded: 6 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 7 %

                                                     

Downloading file: em050_64_l0.dll.nup. Downloaded: 8 %

                                                     

Downloading file: em050_64_l0.dll.nup. Downloaded: 9 %

                                                     

Downloading file: em050_64_l0.dll.nup. Downloaded: 10 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 11 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 12 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 13 %

                                                       

Downloading file: em050_64_l0.dll.nup. Downloaded: 14 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 15 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 16 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 17 %

                                                      

Downloading file: em050_64_l0.dll.nup. Downloaded: 18 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 18 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 19 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 20 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 21 %

                                                       

Downloading file: em050_32_l0.dll.nup. Downloaded: 22 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 23 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 24 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 25 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 26 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 27 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 28 %

                                                       

Downloading file: em050_32_l0.dll.nup. Downloaded: 29 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 30 %

                                                       

Downloading file: em050_32_l0.dll.nup. Downloaded: 31 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 32 %

                                                      

Downloading file: em050_32_l0.dll.nup. Downloaded: 33 %

                                                      

Downloading file: em002_32_l2.nup. Downloaded: 33 %

                                                  

Downloading file: em002_32_l2.nup. Downloaded: 34 %

                                                  

Downloading file: em002_64_l2.nup. Downloaded: 34 %

                                                  

Downloading file: em002_64_l2.nup. Downloaded: 35 %

                                                   

Downloading file: em023_32_l1.nup. Downloaded: 35 %

                                                  

Downloading file: em023_32_l1.nup. Downloaded: 36 %

                                                  

Downloading file: em023_64_l1.nup. Downloaded: 36 %

                                                  

Downloading file: em025_32_l2.nup. Downloaded: 36 %

                                                  

Downloading file: em025_64_l2.nup. Downloaded: 36 %

                                                   

Downloading file: em002_64_n1.dll.nup. Downloaded: 36 %

                                                      

Downloading file: em002_64_n2.dll.nup. Downloaded: 37 %

                                                      

Downloading file: em002_64_n3.dll.nup. Downloaded: 37 %

                                                      

Downloading file: em002_64_n4.dll.nup. Downloaded: 37 %

                                                      

Downloading file: em002_64_n5.dll.nup. Downloaded: 37 %

                                                      

Downloading file: em002_64_n6.dll.nup. Downloaded: 37 %

                                                      

Downloading file: em002_64_n7.dll.nup. Downloaded: 37 % Update status for product 'ep7' changed to: Finished

 

Perform full mirror finished

Uninitialization

Uninitialization finished

 

Error: Perform full mirror failed with error: Undocumented serious error. Error code is: 8458 Error occured.

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I would recommend raising a support ticket with your local ESET support. Likely a Promon log and possibly also a pcap log from update will be requested by the support.

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