satisfied customer 0 Posted March 4, 2020 Share Posted March 4, 2020 Hi, there is a problem with gamer modus in the software, the problem is that gamer modus will not activate when starting a game. the modus also says that it will activate when you start something in full screen, call of duty always start windowed. its a bug in that game. (i think) i think thats the second reason that gamer modus don't activate, if i activate it manually the bar is orange so i dont trust it. i always want protection activated, but i dont want updates when gaming (except if they are priority). my pc at home i have fiber glass connection so updates are not a big problem. but the pc at parents house there is a normal connection and when i play call of duty there often the software updates when i am playing and i get pings around 999. its a big frustration. or is there an option to put gaming modus ON with some games, i only see an option to turn it Off after some time. thanks in advance, further the software is perfect :) Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted March 4, 2020 Administrators Share Posted March 4, 2020 If gamer mode doesn't activate automatically when you play a game in full screen mode, please contact your local ESET distributor and open a support ticket for further assistance with troubleshooting. Link to comment Share on other sites More sharing options...
satisfied customer 0 Posted March 4, 2020 Author Share Posted March 4, 2020 2 minutes ago, Marcos said: If gamer mode doesn't activate automatically when you play a game in full screen mode, please contact your local ESET distributor and open a support ticket for further assistance with troubleshooting. Thanks, i was searching for a ticket thing but i can't find it so i started a topic and there i read that i have to make a ticket, can i have a link pls? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted March 4, 2020 Administrators Share Posted March 4, 2020 You can find it in the product for instance: Link to comment Share on other sites More sharing options...
satisfied customer 0 Posted March 4, 2020 Author Share Posted March 4, 2020 ah thats why i missed it, its set to my own language, i am used to the words "ticket" or "report" oke thanks i will report bug after dinner Link to comment Share on other sites More sharing options...
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