satisfied customer 0 Posted March 4, 2020 Posted March 4, 2020 Hi, there is a problem with gamer modus in the software, the problem is that gamer modus will not activate when starting a game. the modus also says that it will activate when you start something in full screen, call of duty always start windowed. its a bug in that game. (i think) i think thats the second reason that gamer modus don't activate, if i activate it manually the bar is orange so i dont trust it. i always want protection activated, but i dont want updates when gaming (except if they are priority). my pc at home i have fiber glass connection so updates are not a big problem. but the pc at parents house there is a normal connection and when i play call of duty there often the software updates when i am playing and i get pings around 999. its a big frustration. or is there an option to put gaming modus ON with some games, i only see an option to turn it Off after some time. thanks in advance, further the software is perfect :)
Administrators Marcos 5,735 Posted March 4, 2020 Administrators Posted March 4, 2020 If gamer mode doesn't activate automatically when you play a game in full screen mode, please contact your local ESET distributor and open a support ticket for further assistance with troubleshooting.
satisfied customer 0 Posted March 4, 2020 Author Posted March 4, 2020 2 minutes ago, Marcos said: If gamer mode doesn't activate automatically when you play a game in full screen mode, please contact your local ESET distributor and open a support ticket for further assistance with troubleshooting. Thanks, i was searching for a ticket thing but i can't find it so i started a topic and there i read that i have to make a ticket, can i have a link pls?
Administrators Marcos 5,735 Posted March 4, 2020 Administrators Posted March 4, 2020 You can find it in the product for instance:
satisfied customer 0 Posted March 4, 2020 Author Posted March 4, 2020 ah thats why i missed it, its set to my own language, i am used to the words "ticket" or "report" oke thanks i will report bug after dinner
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