Jump to content
RichardW

Issues with logging of Scheduled Scans

Recommended Posts

Hi,
We're currently using Eset File Security on a bunch of windows 2012R2 / 2016 servers
With the ESet Security Management Center managing the policies / updates etc
The one I've been testing with is using the latest version of File Security - 7.1.12008.0

A scan that is manually triggered seems fine
But a scan that is triggered via a schedule does not appear to show in the logs at all

 

Looking at the schedule this is fine so far (set via a policy setting which I tried deleting and re-creating for info), the scheduled scan is at the bottom of the list set for midnight

schedule1.thumb.png.697c92f69f15575f5d0fbf8a70cfeb09.png

 

Next I watched and saw that the scan did actually run at midnight and shows up under the scan tab

so far so good.

scans1.thumb.png.8c1b85d288e18901d7af167dab4485e6.png

 

Next lets click on "Show log" to see what shows

Hmm the date on that log isn't correct, almost as if it's just picking a different log at random

logs1.png.3b04b37e1f77f658fa45e594810b6424.png

 

Next lets look at the Log window

What we're actually seeing at the top is the last time I did a manual scan not a scheduled one, the scheduled one doesn't appear to be listed

logs2.thumb.png.98bb44ccd7702565788f0717dd7358d8.png

 

Checking the Security Management center, it appears to be showing the date of the last manual scan, not the scheduled scan

logs3.png.56b289a5d8865ed5673366d74dc516d0.png

 

Typically for PCI purposes we need to show the auditor that we've been running scans each day so the logs are kind of important in this regard.

Share this post


Link to post
Share on other sites

This is a known bug which will be addressed in the next service release of Endpoint v7.
P_EFSW7W-1306

Share this post


Link to post
Share on other sites

Hi Richard,

There is a known bug in creation of new log files (wrong file number generation) that causes new log files to not be created.

As a temporary workaround we suggest removing all old scan logs.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...