Iñaki 0 Posted January 28, 2020 Share Posted January 28, 2020 Dear Sirs, I need upload a file with more that 100 mb because is a false positive but I don't see any ftp to upload the file, only an email. Could you provide me a ftp site, please? Regards Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted January 28, 2020 Administrators Share Posted January 28, 2020 You can upload the file to OneDrive, Dropbox, etc. and enclose the link in an email when contacting ESET as per the instructions at https://support.eset.com/en/submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab It would be good to mention the detection name which would give a rough idea of what it could be. Link to comment Share on other sites More sharing options...
Iñaki 0 Posted January 30, 2020 Author Share Posted January 30, 2020 I sent an email 28/01/2020 to samples@eset.com and I haven't even received a case number and any answer. Please, is critical. Link to comment Share on other sites More sharing options...
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