federa 0 Posted December 5, 2019 Share Posted December 5, 2019 Hello, i m running SMC and MDM on 2 different virtual machines, but i have problems with Communication. When i try to connect a mobile device it says: Communication error Mobile Device Connector on mdm.example.com is not reachable. Check your settings for the Mobile Device Connector in german: Mobile Device Connector unter mdm.example.com ist nicht erreichbar. Überprüfen Sie Ihre Einstellungen für den Mobile Device Connector I don't know how to check, In the SMC everything is green, the URL https://mdm.example.com:9980 gives me an OK. What can i do?? THX Link to comment Share on other sites More sharing options...
ESET Staff Mirek S. 18 Posted December 10, 2019 ESET Staff Share Posted December 10, 2019 Hello, Based on error, it seems like application does not have connectivity to MDM. If You are sure MDM site is accessible from phone You can submit customer care ticket from application (which will include all relevant logs) HTH, M. Link to comment Share on other sites More sharing options...
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