Angela Curylo 0 Posted November 8, 2019 Share Posted November 8, 2019 Hi, In my Security Management Center I have one computer that is showing that it has not connected since Sept. 17, 2019. This computer is used every weekday so I don't understand why it is showing that it has not connected. I went to the computer and it is up-to-date on ESET updates as well as Microsoft updates. Could somebody please give me some insight as to why this may be? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 8, 2019 Administrators Share Posted November 8, 2019 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on the client for possible errors. Link to comment Share on other sites More sharing options...
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