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Question on Protocol Filtering


geosoft
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Hey there,

 

Does protocol filtering inspect packets that come off the wire? We had a machine that was experiencing unusual performance issues where ESET was using full utilization of a CPU core when he, what we eventually tracked down to be, a faulty network connection. It took us a few days to figure this out since we were focusing the issues around ESET performance and the performance of the laptop. Just trying to understand why ESET processing was so high.

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Protocol filtering works at the application layer so it doesn't inspect packets. Did disabling protocol filtering actually make the issue go away?

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We haven't tested that part yet. We just changed the network connection and the problem went away. It'll take us awhile to troubleshoot this some more since IT is located in Canada and the problem is with someone in Australia.

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