savuthchea 0 Posted March 20, 2014 Posted March 20, 2014 Hello all, I go to remote administrator. I saw 5 client for one computer name. I don't know which one is real client. What is happen? Can I remove for double client? Please have a look attachment file. https://www.dropbox.com/s/f819ou6ir570rio/Doble%20computer%20in%20eset.JPG Please give me advise. Many thanks! Savuth
Arakasi 549 Posted March 20, 2014 Posted March 20, 2014 Usually this happens if you are using LAN cable and wireless. You would receive two different addresses for each adapter with a MAC. However 4 or 5, would possibly tell me you have multiple computers with the same hostname ? Maybe ESET can comment and suggest too, i will defer to them as well on this situation.
savuthchea 0 Posted March 21, 2014 Author Posted March 21, 2014 Hello, I don't have multiple computer with same hostname. I have only put one different hostname for each computer. Because I need to manage it by hostname. Some of computer is disable domain name, but it still remember old also. Please help me to solve it. Thanks for all to helping me. Savuth
Administrators Marcos 5,469 Posted March 21, 2014 Administrators Posted March 21, 2014 Couldn't it be that you enabled mac address renaming in ERAS?
karlisi 26 Posted March 21, 2014 Posted March 21, 2014 Do you have a MS Active Directory or local DNS server?
savuthchea 0 Posted March 21, 2014 Author Posted March 21, 2014 Yes I have MS Active Directory. How could I remove duplicate name in eset client tab? Many thanks!
Administrators Marcos 5,469 Posted March 21, 2014 Administrators Posted March 21, 2014 Again, do you have MAC address or computer name renaming enabled in the advanced ERAS setup?
savuthchea 0 Posted March 22, 2014 Author Posted March 22, 2014 No, I setup it with default option. But I still get the double computer name. And I found that, when I change the computer name ERA still remember the old one and store new one also. Thanks!
karlisi 26 Posted March 24, 2014 Posted March 24, 2014 Check your DNS server for duplicate name records.
Administrators Marcos 5,469 Posted March 24, 2014 Administrators Posted March 24, 2014 Do the computers connect to ERAS always using the same MAC address?
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