janot 0 Posted March 15, 2014 Posted March 15, 2014 In Chrome and IE everything is ok. There are no freezes when ESS is disabled. Looks like this answer is about the problem: hxxp://forums.mozillazine.org/viewtopic.php?p=11089325#p11089325 Any chance that this will be fixed by ESET?
SweX 871 Posted March 15, 2014 Posted March 15, 2014 Hello, I don't think that is the problem here, but you could try to switch the firewall to Learning Mode for a few minutes launch firefox try to play some of the videos and all necessary firewall rules will be created. Then switch back to the firewall mode you want to use don't leave the firewall in learning mode. And you could also try this, right-click on a video in youtube, and select settings, display, and then disable ''enable hardware acceleration''. IE uses the ActiveX version of flash player, Chrome uses it's own inbuilt version of flash player, while firefox uses the plugin version. AFAIK. (unless this have changed recently)
Administrators Marcos 5,450 Posted March 15, 2014 Administrators Posted March 15, 2014 Does disabling firewall, web access protection or protocol filtering (in the advanced setup) make the issue go away? Never had issues with ESS and Firefox.
janot 0 Posted March 18, 2014 Author Posted March 18, 2014 Does disabling firewall, web access protection or protocol filtering (in the advanced setup) make the issue go away? Never had issues with ESS and Firefox. Issue goes away when I close Firefox -> right click ESS in tray -> "Temporarily disable protection" -> start Firefox So, everything is ok when antivirus is off
Administrators Marcos 5,450 Posted March 18, 2014 Administrators Posted March 18, 2014 Does disabling only web protection solve the issue as well?
janot 0 Posted March 19, 2014 Author Posted March 19, 2014 Does disabling only web protection solve the issue as well? Nope
Administrators Marcos 5,450 Posted March 19, 2014 Administrators Posted March 19, 2014 Then it must be real-time protection which is weird as it's web protection that scans files downloaded from the web. Just to make sure, disable only real-time protection for a while and let us know if the problem goes away.
SweX 871 Posted March 20, 2014 Posted March 20, 2014 Did you guys try this yet? And you could also try this, right-click on a video in youtube, and select settings, display, and then disable ''enable hardware acceleration''.
janot 0 Posted March 25, 2014 Author Posted March 25, 2014 Then it must be real-time protection which is weird as it's web protection that scans files downloaded from the web. Just to make sure, disable only real-time protection for a while and let us know if the problem goes away. Disabling only real-time protection also helps. Did you guys try this yet? And you could also try this, right-click on a video in youtube, and select settings, display, and then disable ''enable hardware acceleration''. Yes, I've tried it. No result.
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