serlockwright 1 Posted May 30, 2019 Share Posted May 30, 2019 Hi Everyone, I just updated Eset Password Manager into latest version in 05/27/2019. When I log in the function still work by auto fill in the password for IBM Lotus Notes 10.0.1 However, It makes the Lotus Note Email crashed. First time I think the IBM Lotus Notes got a problem, I tried to re-install it; get support from Notes Help Desk but the Lotus Notes still crash in use. After I tried to remove Eset Smart Security Premium (The Eset Password Manager removed, as well). Then IBM Lotus Note work as normal. I also try to re-install Eset Smart Security Premium again with Eset Password Manager Enable. The IBM Lotus Note crash again. After Disable Eset Password Manager, Lotus Note work normally. Note: Before upgrade to Eset Password Manager latest version, the previous version works well with IBM Lotus Note without a problem. Please help me with a solution to resolve this problem. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,392 Posted May 30, 2019 Administrators Share Posted May 30, 2019 Please create a support ticket for customer care and provide logs gathered with ESET Log Collector and possibly an application dump that might be generated when the application crashes. Link to comment Share on other sites More sharing options...
serlockwright 1 Posted May 30, 2019 Author Share Posted May 30, 2019 3 hours ago, Marcos said: Please create a support ticket for customer care and provide logs gathered with ESET Log Collector and possibly an application dump that might be generated when the application crashes. Here are logs that I collected, please analyze and give me a solution. Thanks a lot. essp_logs.zip Link to comment Share on other sites More sharing options...
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