laya.shahzamani 0 Posted April 30, 2019 Share Posted April 30, 2019 hey, recently I have problem with my activation, always get this error. even I can't use free trial Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted April 30, 2019 Administrators Share Posted April 30, 2019 What's the code (number) of the ACT error in the activation window? Link to comment Share on other sites More sharing options...
laya.shahzamani 0 Posted April 30, 2019 Author Share Posted April 30, 2019 1 hour ago, Marcos said: What's the code (number) of the ACT error in the activation window? ECP.20006 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted April 30, 2019 Administrators Share Posted April 30, 2019 Please provide ELC logs from the machine. This error typically occurs if there's a software installed or device in the network or at your ISP that manipulates the traffic and renders it corrupted. Beforehand, enable advanced logging under Help and support -> Details for technical support, then run manual update, disable advanced logging and finally collect logs with ELC. Link to comment Share on other sites More sharing options...
Recommended Posts