expired license

[Ed Spurrell 2]

I have always renewed my ESET but a friend asked me what would happen if his license was expired several months and he decided to renew again. I don't know so I ask here. Is there a time limit on renewing ESET before you have to pay the full price like a new customer?  I know you have 13 days of grace that ESET will continue but not 3-6 months.

greatly appreciate a reply

[itman 1,659]

The rules vary by country. See this article: https://support.eset.com/en_GB/kb570/

For North America customers, you have up to 365 days to renew after expiration date:

Quote

Renew your ESET license (North American customers)

Before proceeding

• You can renew your ESET home product license any time after your purchase, or up to 365 days after your purchase. To renew your license, follow the steps below or contact ESET Sales Support at United States: 866-343-3738, option 2 (Monday – Friday, 6:00 a.m. – 6:00 p.m., PT), Canada: 844-423-3738 (Monday – Friday, 9:00 a.m – 5:00 p.m. ET).

It has been more than 365 days since your license expired: Your license is not eligible for renewal pricing

• Check the expiration date of your license
• Purchase a new license

 

 

Edited March 29, 2019 by itman

[Ed Spurrell 2]

That's great! I shall forward that info to my friend.

Thank you very much