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Parental control troubleshoot


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I'd like to change the time allow at my kid cell phone but when I save changes it goes back to the last changes and can't save the new ones. 

How can I fix it?

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I would suggest contacting customer care through the built-in form so that logs are submitted as well. Also it is not clear if you control Parental Control via parent's mobile  phone or through the web portal.

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