mayonnaise 0 Posted January 7, 2019 Share Posted January 7, 2019 Error code ECP.2003 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted January 7, 2019 Administrators Share Posted January 7, 2019 It means that ekrn.exe is unable to connect to ESET's activation servers. Are you able to open https://edf.eset.com/edf in a browser? Are you behind a firewall or a proxy server? Link to comment Share on other sites More sharing options...
HazeMing 0 Posted January 9, 2019 Share Posted January 9, 2019 I have the same problem too. I've checked that no proxy and firewall is off. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted January 9, 2019 Administrators Share Posted January 9, 2019 19 minutes ago, HazeMing said: I have the same problem too. I've checked that no proxy and firewall is off. Try running a disk scan with ESET Online Scanner to make sure that no malware is detected. If no malware is found, try to open https://edf.eset.com/edf in a browser and let us know about the result. Link to comment Share on other sites More sharing options...
HazeMing 0 Posted January 12, 2019 Share Posted January 12, 2019 On 1/9/2019 at 10:27 PM, Marcos said: Try running a disk scan with ESET Online Scanner to make sure that no malware is detected. If no malware is found, try to open https://edf.eset.com/edf in a browser and let us know about the result. I cannot access to the https://edf.eset.com/edf. It shows that the access is denied. I turned off the firewall already. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted January 12, 2019 Administrators Share Posted January 12, 2019 What about running a scan with ESET Online Scanner? Did it find a threat? Please provide me with logs gathered by ESET Log Collector. Link to comment Share on other sites More sharing options...
tomo100brt 0 Posted January 14, 2019 Share Posted January 14, 2019 (edited) Same problem for me. Tried to reinstall eset but nothing. Firewall off and can't acces https://edf.eset.com/edf Edited January 14, 2019 by tomo100brt Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted January 14, 2019 Administrators Share Posted January 14, 2019 13 minutes ago, tomo100brt said: Same problem for me. Tried to reinstall eset but nothing. Firewall off and can't acces https://edf.eset.com/edf Please answer my questions above and provide logs gathered by ESET Log Collector that I asked for. Link to comment Share on other sites More sharing options...
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