Rob79 0 Posted November 19, 2018 Share Posted November 19, 2018 Delete the account without removing the equipment from the anti-thief and it can not be deactivated. Now, when I try to remove the option, it asks me to validate it with the account in my.eset. I have created an account equal to the user of the program, but it does not work, I ask for the password to be sent to the email that appears (the one in the program), but nothing comes. How can I eliminate the anti-thief option having deleted the account? I ask this because I can not delete the ghost account. Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 19, 2018 Administrators Share Posted November 19, 2018 Do you want to delete your my.eset.com account? Or delete a device from the Anti-Theft portal or what exactly? You can also post some screen shots for clarification. Link to comment Share on other sites More sharing options...
Rob79 0 Posted November 20, 2018 Author Share Posted November 20, 2018 Sorry, my English is very bad, I'm Spanish. I made a my.eset account for the anti-thief, my computer was added. Delete the account without removing my computer from the anti-thief. Now, I want to disable the anti-thief (to erase the ghost account), but I can not because that account does not exist. I have created another account with the same e-mail, it does not work either. Thank you. Link to comment Share on other sites More sharing options...
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