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Delete the account without removing the equipment from the anti-thief and it can not be deactivated.


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Delete the account without removing the equipment from the anti-thief and it can not be deactivated.
Now, when I try to remove the option, it asks me to validate it with the account in my.eset. I have created an account equal to the user of the program, but it does not work, I ask for the password to be sent to the email that appears (the one in the program), but nothing comes.
How can I eliminate the anti-thief option having deleted the account?
I ask this because I can not delete the ghost account. Thank you.
 

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Do you want to delete your my.eset.com account? Or delete a device from the Anti-Theft portal or what exactly? You can also post some screen shots for clarification.

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Sorry, my English is very bad, I'm Spanish.
I made a my.eset account for the anti-thief, my computer was added.
Delete the account without removing my computer from the anti-thief.
Now, I want to disable the anti-thief (to erase the ghost account), but I can not because that account does not exist.
I have created another account with the same e-mail, it does not work either.
Thank you.

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