jimwillsher 65 Posted October 15, 2018 Share Posted October 15, 2018 (edited) Hi I've executed the upgrade to 7.x following the guide (https://support.eset.com/KB6925/). I've had no errors, but now browsing to the webconsole URL just gives a "this page cannot be displayed". Is there a log file somewhere I can analyse? Tomcat and the two ESET services are running. Also note that I now have no ERA menu item on Start menu. Many thanks Jim PS I've upgraded a different ERA and it's gone okay. Edited October 15, 2018 by jimwillsher Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted October 15, 2018 Author Share Posted October 15, 2018 Resolved.... The upgrade guide doesn't mention that it'll screw up your config if you forget to backup your custom SSL .pfx file that palced into the conf folder....I probably should have remembered. Link to comment Share on other sites More sharing options...
ESET Staff janoo 11 Posted October 16, 2018 ESET Staff Share Posted October 16, 2018 Hi jimwillsher, thanks for pointing this out. We have updated the guide to mention also backing up the custom SSL certificate. Link to comment Share on other sites More sharing options...
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