Panagiotis Goudas 0 Posted October 17 Share Posted October 17 Hello support team! I created a task in order to be able to stop scan of all types to the clients of our network. The task run a cmd command with the following text: eshell stop computer scans on-demand scan all Even though that was working properly for our computers and I could stop both on-demand and scheduled scans, the task now is not working and I could not stop any of the scans running. Any suggestions or ideas what might be going wrong? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,407 Posted October 17 Administrators Share Posted October 17 Unfortunately you did not mention what ESET products started the on-demand scan you want to stop. Note that only server products support eshell. Quote Link to comment Share on other sites More sharing options...
Panagiotis Goudas 0 Posted October 18 Author Share Posted October 18 I started the scan through ESET Protect and I want the scan to run in ESET Endpoint Security. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,407 Posted October 18 Administrators Share Posted October 18 Just now, Panagiotis Goudas said: I started the scan through ESET Protect and I want the scan to run in ESET Endpoint Security. This is not possible. Only server products support eshell. Quote Link to comment Share on other sites More sharing options...
Panagiotis Goudas 0 Posted October 18 Author Share Posted October 18 Any command or other idea that I can use to succeed what I want to do? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,407 Posted October 18 Administrators Share Posted October 18 On Endpoint you can stop running scans only locally in Endpoint's GUI. Quote Link to comment Share on other sites More sharing options...
Panagiotis Goudas 0 Posted October 18 Author Share Posted October 18 Is it possible that this command used to work properly even for endpoint products? Because I think that in the past I had tried the command again and it succeeded. Yes I know that I can stop the scans locally but we had a couple of incidents that the system was totally crashed and we couldn't stop it through Endpoint's GUI. So we want a solution that we can stop a scan through ESET Protect console. Quote Link to comment Share on other sites More sharing options...
Panagiotis Goudas 0 Posted October 18 Author Share Posted October 18 Kind reminder Quote Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,407 Posted October 18 Administrators Solution Share Posted October 18 As I wrote, eshell is not supported by Endpoint and has never been. Currently it is not possible to stop running scans in Endpoint remotely from ESET PROTECT. However, we track is as improvement for future versions. Quote Link to comment Share on other sites More sharing options...
Panagiotis Goudas 0 Posted October 18 Author Share Posted October 18 OK Marcos, thanks a lot for your answer. Hope it will be provided as an option in future versions because I think it will be an important asset. Quote Link to comment Share on other sites More sharing options...
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