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ESMC Components Upgrade task failed.


Haresh2015
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  We have upgrade ESET Management Agent by ESMC Components Upgrade task, but task failed in some clients and show  trace error 

1."File already exists 'C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Data\upgrade.json'. Cannot continue with agent upgrade
2. "ReadUpgradeStatus: Upgrade of Agent from version '6.5.522.0' to '7.0.553.0' failed. Updater ServiceSpecificExitCode is 1603: (0x643), Fatal error during installation"

So how to resolved issue? 

ESET Security Management Center (Server), Version 7.0 (7.0.553.0)
ESET Security Management Center (Web Console), Version 7.0 (7.0.413.0)

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5 minutes ago, Pinni3 said:

Please delete that mentioned file, it should be ok after re-run (had some similar problems on some stations in past)

any way to delete file from ESMC console? like Run Command

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