brandobot 2 Posted August 20, 2018 Share Posted August 20, 2018 (edited) Is it preferred to upgrade using the ERA server console method? Or doing the uninstall and re-install using the MSI? https://support.eset.com/kb3668/?locale=en_US&viewlocale=en_US Also, where can I get the checksum for the ERA Mac installer? Edited August 20, 2018 by brandobot Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted August 20, 2018 Administrators Share Posted August 20, 2018 Please refer to https://support.eset.com/KB6925/ Agent can be upgraded by sending a component upgrade task. If you are using an ERA Proxy, the computers on which you are going to upgrade Agent to v7 must be able to connect to ESMC directly or through an http proxy. Link to comment Share on other sites More sharing options...
brandobot 2 Posted August 20, 2018 Author Share Posted August 20, 2018 Thanks @marcos After upgrading to v7 on the server, will the older WIndows & Mac agents on 6.5 be able to communicate with v7? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 375 Posted August 20, 2018 ESET Staff Share Posted August 20, 2018 6 minutes ago, brandobot said: After upgrading to v7 on the server, will the older WIndows & Mac agents on 6.5 be able to communicate with v7? Yes they will be connecting and all functionality available in ERA 6.5 should work properly. Newly added functionality, for example HW inventory or support for VDI environments won't be available until AGENT is upgraded. Link to comment Share on other sites More sharing options...
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