Jhon 0 Posted July 23, 2018 Share Posted July 23, 2018 (edited) so when I was last night on yt on google chrome a random thing donwloaded but I ignored it then when my avira antivirus started giving me warnnings about this thing called ADWARE ZDENGO and then I was like eh when I cliked the delete virus button it kept copying it self then this is what i found when i searched it up and when i tried t deleted it and it said you need adminastor premision and i am adminastor and my google chrome wont eny more open bc of this thing sometimes my mouse moves by itself please tell me if there is eny guide to fix this and i also found this [WARNING] The process <svchost.exe> could not be ended. Possible cause: System error [5]: Access is denied. C:\Program Files\YWQxY2M2N2E1ZGE\YzdmNzY4NWY1M2RlN.exe [WARNING] The process <YzdmNzY4NWY1M2RlN.exe> could not be ended. Possible cause: System error [87]: The parameter is incorrect. C:\Program Files\YWQxY2M2N2E1ZGE\YzdmNzY4NWY1M2RlN.exe [WARNING] The file could not be copied to quarantine! C:\Program Files\YWQxY2M2N2E1ZGE\YzdmNzY4NWY1M2RlN.exe [WARNING] The file could not be deleted! Edited July 23, 2018 by Jhon Link to comment Share on other sites More sharing options...
Jhon 0 Posted July 23, 2018 Author Share Posted July 23, 2018 and it also has deleted my sound i cant hear anything from the computer please help Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted July 23, 2018 Administrators Share Posted July 23, 2018 Since you are not using ESET, I'd recommend contacting your AV vendor for assistance. Link to comment Share on other sites More sharing options...
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