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Icap not running in ESET 4.5.11


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I have upgraded ESET gateway security product from version 4.5.7 to 4.5.11

Everything is working fine except that it is unable to start icap service (esets_icap) and return error code 69. I am also getting the following error in squid logs.

"optional ICAP service is down after an options fetch failure: icap://127.0.0.1:1344/av_scan [down,!opt]" while esets_daemon shows the error "error[64120000]: Child process icap[23248] terminated with return code 69".

Further, virus files are also not blocked by Eset.

 

Kindly help.

 

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Please raise a ticket with your customer care since this is something that developers should look into.

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