ArWi 0 Posted May 1, 2018 Share Posted May 1, 2018 After updating windows 10 to windows 10 1803 - April 2018 Update my ESET Security-Software didn't works. ESEST not starts automatic or manualy. Repair-funktion is not possible - disinstall and reinstall also are not possible. How can I solve the Problem? Thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted May 1, 2018 Administrators Share Posted May 1, 2018 Try running the ESET Uninstall tool in safe mode and then install v11.1 from scratch. Should the problem persist, gather logs with ELC and drop me a message with the generated archive attached. Link to comment Share on other sites More sharing options...
ArWi 0 Posted May 1, 2018 Author Share Posted May 1, 2018 Thanks for fast ansering - I try it jet :-) Link to comment Share on other sites More sharing options...
ArWi 0 Posted May 1, 2018 Author Share Posted May 1, 2018 After deinstallation as described by you and reinstall the problems are solved. Thank you for the quick help. Class support! Best regards ArWi Link to comment Share on other sites More sharing options...
mickeyshowers 0 Posted May 11, 2018 Share Posted May 11, 2018 This solution is kind of problematic for those with hundreds of endpoints isn't it? We have a BUNCH of machines where ESET won't start after a reboot. Link to comment Share on other sites More sharing options...
itman 1,538 Posted May 11, 2018 Share Posted May 11, 2018 9 minutes ago, mickeyshowers said: We have a BUNCH of machines where ESET won't start after a reboot. Are they x(86) Win 10 1803 running NOD32/Endpoint? Link to comment Share on other sites More sharing options...
mickeyshowers 0 Posted May 11, 2018 Share Posted May 11, 2018 64bit W10, up to date patches NOD32 ranging from 6.2-6.6 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted May 11, 2018 Administrators Share Posted May 11, 2018 5 minutes ago, mickeyshowers said: 64bit W10, up to date patches NOD32 ranging from 6.2-6.6 Please post a screen shot of the main gui with the error that you are getting. The issue being discussed in our forum recently has been reported only on Win10 x86. Are Ekrn.exe and egui.exe not running in the task manager? Link to comment Share on other sites More sharing options...
mickeyshowers 0 Posted May 11, 2018 Share Posted May 11, 2018 I don't have a screenshot of the gui handy but ERA shows this: When you go to services, the agent is running but the client isn't. I can start the service without a problem manually but it won't come back after a restart. Link to comment Share on other sites More sharing options...
voyageur2180 0 Posted May 11, 2018 Share Posted May 11, 2018 Microsoft had stop the v1803 spring update for downloaded………….. they probably aware problems with a lot of computers…………. I suggest to wait before updating your PC…..specialy if you run a 32 bits computer your AV will aways bug……….. Link to comment Share on other sites More sharing options...
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