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ESET Live Grid is Not Accessible


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Hi. I just did an update and I have version 11.1 ESET Internet Security and I get this Attention is Required Notice saying "The Credentials used to access ESET Live Grid are not correct? What does this mean?  

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If you have purchased a license and activated ESET with the license key you received, please gather logs with ELC and supply me with the generated archive.

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On 4/23/2018 at 8:54 AM, Marcos said:

If you have purchased a license and activated ESET with the license key you received, please gather logs with ESET Log Collector and supply me with the generated archive.

hello. I have the same problem

I'v sent the log file

log.zip

image.png

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9 hours ago, Rezaafz said:

hello. I have the same problem

The same verdict - leaked license that was already cancelled. In order to stay protected, purchase a license and activate ESET Internet Security using the license key you will receive after purchase.

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