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best place to provide program feedback?

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Hi Friends,

I became aware of this new feature where users receive intermittent program upgrades, a few months ago, when the first one (at least the first I was aware of) came through.  It was a command line interface.  Since it was unannounced, I thought it might be malware, and I used WinPatrol to block it from being installed.  After some extended back and forth with tech support (via email), I was informed about this new feature.  (Advanced Setup > Update > Profile > Update Mode > Application Update)

Where is the best place to provide feedback about this to developers and others who decide about policy issues?  I've looked through Customer and Tech Support, but that doesn't seem quite like the right place.  But I don't really know.  So I thought I'd just ask.

Thanks for your help  :)

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