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Strange things happening after updating to -> ESET Internet Security 11.1.42.0 <-


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Strange things happening after updating to -> ESET Internet Security 11.1.42.0 <-

Really strange and veeery slow behavior when booting PC! 
1:55 min. at the moment! Normale boot process 30 sec.
Loaded a newly created image prior to ESET 11.1.42.0 and all is good, until I update... F***!
Here some screendumps showing the order of weird messages:
https://i.imgur.com/1LBn0ET.jpg
https://i.imgur.com/hmKcB6j.jpg
https://i.imgur.com/xGgC0ny.jpg

Please advise! 

Thanks...
 

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What is the difference between the screen shot with 3 issues reported next to "Setup" and the screen shot where no issues are reported? Do those issues disappear after some time after Windows starts?

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18 minutes ago, Marcos said:

What is the difference between the screen shot with 3 issues reported next to "Setup" and the screen shot where no issues are reported? Do those issues disappear after some time after Windows starts?

Hello and thanks for your fast reply, appreciate that! 

The order of issues is:

First a really slow start of ESET and the screenshot showing the network protection

then the next image shows I don't have a license 

and finally after 1:55 the "You are protected...". 

After 1:55 the network protection is enabled. 

Also if PC Internet connection is disabled all other network devices are disconnected?! 

That never happened before update. 

Nothing wrong with my router Compal 500mb.

Edited by elle
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5 minutes ago, itman said:

How did you update Eset; via in-product updater or install on top of a previous version?

Both actually, the other day there was an update via the software itself, then I downloaded the update and installed. 

Today I noticed the 11.1.42.0 is not avialable through software itself.

But the same slow start and the other issues appear no matter what update method I choose. 

Should I stop update until this issue is solved?

Edited by elle
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If Windows starts slowly after upgrade to v11.1.42, please create a Procmon boot log as per the instructions at https://support.eset.com/kb6308 (steps 1-4, the proceed with Gather boot log files instructions). Also collect logs with ELC (https://support.eset.com/kb3466/). When done, upload both archives to a safe location (e.g. Dropbox, OneDrive, etc.) and drop me a message with download links.

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2 hours ago, Marcos said:

If Windows starts slowly after upgrade to v11.1.42, please create a Procmon boot log as per the instructions at https://support.eset.com/kb6308 (steps 1-4, the proceed with Gather boot log files instructions). Also collect logs with ELC (https://support.eset.com/kb3466/). When done, upload both archives to a safe location (e.g. Dropbox, OneDrive, etc.) and drop me a message with download links.

Not shure that will solve anything. I can repeat the issue without installing v11.1.42 

It comes back when letting ESET update.

https://i.imgur.com/mcact0X.jpg
https://i.imgur.com/pVTB3Y9.jpg

1. Load a newly image created image. All is well. Internet Network not enabled. 

2. Enable Internet Network, let ESET update. (Not v11.1.42 via software or downloaded "eset_internet_security_live_installer.exe")

3. Reboot and the same problem is back... :(

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 1. Restore old HDD "image".
 2. Reboot - All is good.
 3. Reboot once more just to be shure... All is good. 
 4. Updated various software, updates which I had stored on HDD, so no Internet connection yet, reboot. All is good. 
 5. Disable automatic ESET update. Reboot. All is good.
 6. Connect to Internet. Not allowing ESET update. Reboot. All is good.
 7. Windows 7 64x updates as per 2018-03-22 installed, reboot. All is good. 
 8. Updated Chrome and Firefox browsers. Reboot. All is good.
 9. Enabled automatic ESET update and problem is back... :(
10. Started uninstalling software by recent installing dates and I think I nailed the culprit!! 

It seems to be a conflict with "Intel® Driver & Support Assistant Version: 3.2.0.9 (Latest) Date: 3/15/2018" Windows 7 64x

Now I have the "ESET Internet Security 11.0.159.9" update. Will not update until via in-product updater is available.

https://downloadcenter.intel.com/download/24345/Intel-Driver-Support-Assistant 

After uninstalling that, reboot, all is good... F*** :D
Really sorry for the confusion! 

Case closed... I hope...

Best regards

Edited by elle
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