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Product activation Issues


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Good day

I am having issues activating the license on some of the client systems in my organization, I have created a client task for this and I have been able to get over 500 systems activated via the ERA, I have even had to repeat the task creation to get it to work a couple of times to no success.

Is there a work around this, I don't want to resort to offline activation.

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On 1/17/2018 at 4:13 PM, Marcos said:

Do you get any error if you attempt to activate Endpoint manually using a license key or as a security admin?

Sorry, I have finally been able to get to do the test, there is no error, it activates when I entered the key manually but this is after I tried to activate over the ERA

 

ESET Remote Administrator (Server), Version 6.5 (6.5.522.0)
ESET Remote Administrator (Web Console), Version 6.5 (6.5.388.0)
Copyright (c) 1992-2017 ESET, spol. s r.o. All Rights Reserved.
 
Microsoft Windows Server 2012 Datacenter (64-bit), Version 6.2.9200 

Installed Components:
 
NAME
 
VERSION
 
Update module 1069 (20161122)
Translation support module 1643 (20171109)
Configuration module 1526.10 (20180117)
SysInspector module 1269 (20170321)
Edited by nickospot
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