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Posted (edited)

Hi,

after updating to newset verion, eset is indicationg that Web Pages protection and phising protection is not working. It can be only disabled permanently. How can I restore this features?

I've got eset 64bit, windows  10 x64.

Please help.

 

Best regards,

Matesz

 

Edited by Mateusz
  • Administrators
Posted

Please temporarily uninstall ESET NOD32 Antivirus and install ESET Internet Security. Activate a 30-day trial version since it's a different product than what you have purchased.

In the advanced setup -> Tools -> Diagnostics, enable advanced firewall logging and restart the computer. Then disable logging and collect logs with ESET Log Collector. Upload the generated archive to a safe location (e.g. OneDrive, DropBox, etc.) and drop me a message with a download link.

Posted

Thanks Marcos,

I've sent You a link to the logs.

 

Best regards,

Mateusz

  • 2 weeks later...
Posted

I've reinstalled Esent and now it is working fine. We can close this topic.

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