Web Filter wrong reaction

[Bongo Bill 0]

Hi,

we arerunning Parantal Control on the android device of our son.

When he tries browsing to any site, Parental Control denies acces for the reason uncatagoriezed 18+.

Nevertheless uncatagoriezed in granted in the rule set.?

What am I missing? Disabling is for now the only way to get internet access running.

 

Best regards

 

Lutz

[Marcos 5,070]

I'd recommend contacting customer care via the built-in form and let logs to be submitted as well. This will need to be looked at by developers since I haven't come across such issue.