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MDM after system update shows "HTTPS certificate chain is incomplete. Enrollment is not allowed. "


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Hello.

I have a fresh mdm virtual machine from OVA under VMWARE and everything was working ok until linux system update. After that error message shows:

HTTPS certificate chain is incomplete. Enrollment is not allowed.  

Please tell me how to resolve that.

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  • ESET Staff

Hello,

are you using a HTTPS certificate for MDM generated by ERA, or did you acquire one from a 3rd party (CA-signed) or is it self-signed? If it was generated by ERA, was it ERA earlier than 6.3, or a later version?

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  • 2 weeks later...
On 11/10/2017 at 10:47 AM, SilentDave said:

I have a 3rd party trusted authority certificate.

 

Hi,

check my answer here:

 

Note: This worked for me, it may not work for you.

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