nickospot 0 Posted October 6, 2017 Share Posted October 6, 2017 My SMTP configuration is ok. When I click the test button, it shows me this error message: "Test email has not been successfully sent. Request timeout 90000ms exceeded." ESET Remote Administrator (Server), Version 6.5 (6.5.522.0) ESET Remote Administrator (Web Console), Version 6.5 (6.5.388.0) Copyright (c) 1992-2017 ESET, spol. s r.o. All Rights Reserved. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted October 6, 2017 ESET Staff Share Posted October 6, 2017 I would recommend to check SERVER's trace.log file for more specific error (most probably located in directory C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Logs). It is just guess, but in case operation takes longer than 90 second, it is most probably caused by network problems - could you double check that your SMTP server is accessible from machine where SERVER is hosted in terms of firewall and routing configuration? Is proper port and connection security used? In case SMTP server is expecting TLS connection, using non-TLS connection type may result in connection blocked because of wrong data sent to server. Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted October 7, 2017 Share Posted October 7, 2017 No issues here, sending a test email and relaying off my O365 tenant. It took 2-3 seconds before displaying the "sent successfully" message. Link to comment Share on other sites More sharing options...
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