doylelenny 0 Posted September 13, 2017 Share Posted September 13, 2017 Today is 9/13/2017 Virus signature database: 15733 (20170712) Rapid Response module: 10362 (20170712) Update module: 1010 (20170621) Antivirus and antispyware scanner module: 1522.1 (20170621) Advanced heuristics module: 1176 (20170217) Archive support module: 1265 (20170623) Cleaner module: 1135 (20170505) Anti-Stealth support module: 1113 (20170530) ESET SysInspector module: 1269 (20170321) Translation support module: 1610 (20170619) HIPS support module: 1290 (20170705) Internet protection module: 1310 (20170630) Database module: 1091 (20170620) Configuration module (33): 1538B (20170629) LiveGrid communication module: 1022 (20160401) Specialized cleaner module: 1012 (20160405) Rootkit detection and cleaning module: 1018 (20170601) Script scanner module: 1018 (20170616) Cryptographic protocol support module: 1018 (20170613) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted September 13, 2017 Administrators Share Posted September 13, 2017 Please carry on as follows: - enable advanced update engine logging in the advanced setup -> tools-> diagnostics - manually run update - disable logging Post the updater*.etl log from the Diagnostic folder. Did you upgrade from v9 to v10? Link to comment Share on other sites More sharing options...
Louis69 0 Posted September 14, 2017 Share Posted September 14, 2017 Hello, 7/32, 10.1.219.0,fully patched. same here: Quote Virus signature database update ended up with an error Failed to rename file Quote Virus signature database: 16081 (20170914) Rapid Response module: 10766 (20170914) Update module: 1010 (20170621) Antivirus and antispyware scanner module: 1527.1 (20170907) Advanced heuristics module: 1179 (20170829) Archive support module: 1267 (20170816) Cleaner module: 1142 (20170814) Anti-Stealth support module: 1115 (20170810) ESET SysInspector module: 1270 (20170808) Translation support module: 1611 (20170627) HIPS support module: 1296 (20170904) Internet protection module: 1313 (20170811) Database module: 1093 (20170725) Configuration module (33): 1483.3 (20170413) LiveGrid communication module: 1022 (20160401) Specialized cleaner module: 1012 (20160405) Rootkit detection and cleaning module: 1019 (20170825) Network protection module: 1537 (20170908) Script scanner module: 1020 (20170906) Cryptographic protocol support module: 1021 (20170824) I attached the update log (In a .rar because the .etl extension is not accepted) Thank you. updater_20170914_230145.rar Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted September 17, 2017 Administrators Share Posted September 17, 2017 The "Failed to rename file" error is being investigated. Does switching to pre-release updates in the advanced update setup resolve the issue at least temporarily? Link to comment Share on other sites More sharing options...
Louis69 0 Posted September 17, 2017 Share Posted September 17, 2017 "switching to pre-release updates in the advanced update setup" Marcos,I can't find this option,I must say... Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted September 17, 2017 Administrators Share Posted September 17, 2017 Please find it here: Link to comment Share on other sites More sharing options...
Louis69 0 Posted September 18, 2017 Share Posted September 18, 2017 Thanks,Marcos,85 MB later everything seems to be working.I've now updated to 16097.We'll see what happens during the day. Link to comment Share on other sites More sharing options...
Louis69 0 Posted September 22, 2017 Share Posted September 22, 2017 All's well,Marcos.Everything is back to normal.Thank you! Link to comment Share on other sites More sharing options...
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